Thank you for purchasing Steel City Residential (A subsidiary Company of Steel City Millwork) (SCR). SCR warrants all materials and workmanship in our cabinetry, to be free of defects, to the original purchaser at the initial site of installation. The warranty is Non transferable. SCR’s obligation is on defective components and those other components integrally associated with it. This warranty applies to direct to homeowner residential applications.
• A lifetime warranty is provided for metal drawer glides and door hinges supplied in SCR Cabinets,
under normal use.
• A five-year warranty is provided on the material and workmanship in the construction of our cabinetry, cabinet doors and the finish on our doors and parts. Damage from normal wear and tear, misuse, abuse, negligence, improper storage, handling, cleaning, yellowing, fading, patina, staining, excessive heat, water penetration or force majeure, are the responsibility of the purchaser.
• A one-year warranty is provided for handles, countertops, sinks, accessories, and other items supplied by SCR but manufactured and/or installed by other suppliers. All goods must be inspected upon receipt. Freight damage is the receiver’s responsibility and must be noted on the carrier’s bill of lading. Warranty claims for damaged goods must be made within 7 Business days of receipt of item and prior to installation. If our product is found to be defective, the defective part will be repaired or replaced free of charge, at the discretion of an authorized SCR representative. Warranty applies to the repair or
replacement of the defective product supplied by SCR, and does not cover expenses incurred in the shipment, removal or installation of the product or auxiliary parts and materials such as, but not limited to, appliances flooring, countertops, sinks, plumbing fixtures, etc. This warranty becomes null and void if cabinets are altered in any way. Improper installation or alteration of supply only cabinets will not be covered by warranty. Improper installation of appliances resulting in damage to cabinetry and parts is the responsibility of the Purchaser and will not be eligible for warranty. Natural woods will vary in colour and characteristics. Warranty does not cover reasonable wood grain and colour variations nor products purchased without a finish. Colour changes in wood due to sunlight, household cleaners, smoke and other environmental conditions may be apparent over time, as these changes are customary for wood. These colour deviations are not eligible for warranty. Replacement or add on parts may not match the original cabinetry due to these changes, however over time should match more closely to original cabinetry. Wood will continue to expand and contract with seasonal changes therefore hairline cracks at door joints and movement of wood panels are characteristic of wood cabinetry and are not eligible for warranty. These will be most noticeable in our painted wood doors. There is no warranty coverage for warping, cracking, or shrinking of doors, Trim, Crown Moulding resulting from inappropriate humidity
levels (Relative Humidity of 40% –50% should be maintained throughout the year). A tolerance of 1/8” is acceptable in cabinet width. This allows for the different types of finished end material used in cabinet
production. Adequate filler space must be allowed for when installing cabinets. A tolerance of 3/16” in
door warping (corner to corner) will be considered to be acceptable and will not be grounds for replacement. Replacement parts are subject to availability, and therefore warranty replacement parts may differ somewhat from the original parts. This includes door styles, finishes and other parts used in Superior Cabinets’ products. Our warranty does not cover service calls to adjust moving components such as doors and drawers of the cabinets which may require adjustments from time to time and are typically caused by movement of the home and with extended use. These adjustments are part of the typical homeowner maintenance.
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It is guaranteed to be as specified. All work to be completed in a workmanlike manner according to
standard business practices. Any alteration or deviation from above specifications involving extra
costs will be executed only upon written orders and will become an extra charge over and above this
contract amount. All agreements contingent upon acts of nature, or delays beyond our control.
Based in Haldimand County